The first time we Scheduled they brought out the wrong windshield, the second time said it was cold, the third time they no called to showed, the four time they said the new windshield was broken. Really why wasn't the windshield checked the second time?? Never trust this company.
Thank you for a job well done.
The tech that was send ro my house treated me and my car with respect. His quality and speed to perform his work was incredible. I have used several Safelight shops across the years and thentech makes the biggest impact on your experience. I want to thank all the techs that work hard and show this level of service it ensures at least my customer loyalty and thanks.
Scheduled a windshield repair at our home...assumed that the windshield was cracked from a stone chipping it. The technician came and "assumed" that the crack was not caused by a stone chip, but rather from "rust underneath the window from the window frame. SO they wouldn't replace the window because they couldn't guarantee it and said that if they took the window out, we would need to take it to a body shop. We took our vehicle to the Chevy dealer and they checked everything out and stated that there is no rust anywhere under the window. Guess you lose out on current and future business with us Safelite!
It's the employees that make the company so I sure hope that employers out there are aware of these dedicated, smart and very personable employees that are out there representing!!
Workers have Great personality and are very informative and helpful
OMG! The best! I love the technology of actually pinpointing an appointment time but most of all had a great tech (Joel out of the Battle Creek, Mi office).
Safelite Autoglass is a US Car Repair based in Battle Creek, Michigan. Safelite Autoglass is located at 861 Capital Ave SW, Battle Creek, MI 49015, USA.
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