Excellent customer service. I get my vehicle repaired here and won't go anywhere else. Andy in service was wonderful to work with. I need to add to this and rethink my stars I have given. In the past they have did good work in a timely fashion. This time I have been waiting for almost two weeks for my transmission repair. I have a gm transmission warranty. Gm wouldn't even give me a courtesy car rental. I have been stuck with no vehicle. my new transmission is under a year old. This is the 4th time in 2 years ive had to have my transmission either rebuilt or replaced.
My car was repaired within one business day.
Let me start off with saying that the staff are super friendly! I took my car in and had Twenty Two Hundred dollars worth of work done. I took my car to another shop and they told me all of my motor mounts were bad, my ball joints were bad, transmission mounts. I took it to Gmc had the work done and had my car FULLY INSPECTED!!!! They said only 2 motor mounts were bad, my ball joints were good, my roaters were good!!! Nope!!! I had top of the line BRAND NEW TIRES!!! My ball joints were bad!!! I had to buy USED tires, paid GMC to put them on, and paid to have an alignment done!!! All because GMC said they were GOOD!!! I hit a deer and my insurance said I could take my car anywhere I wanted to get fixed... I took it to GMC!!! Over 4 grand worth of work done! I pay for the tires to be put on, oil change, and alignment done. I told them when they had my car for 2 weeks to check my car again there was something wrong! They told me it was fine! Get it down the road and right back it went! Mind you, they had my car for 2 weeks!!! They called me today and said my rear motor mount is bad, my roaters are bad... $350 just to fix the rear motor mount... I am NOT HAPPY!!! Over 6 grand worth of work and they can’t get it right and tell me they are giving me a discount?? The only thing I should have done was an oil change and the body work! But because they said everything was fine I had to spend more money!!!! I will NEVER EVER TAKE MY CAR THERE AGAIN!!! Some other company will get my business and my Money !!!! I have taken my car in and spent more money then I should have. I have had it in the shop 3 x !!! I had it fully inspected the 1st time and they said the ball joints were good... they were terrible !!! I had BRAND NEW TIRES ON MY CAR they cost me $218 a piece!!!! Now I have old used tires because of you saying nothing was wrong with my ball joints!!! There’s so much more!!! If you need to know more call me !!! Have the owner call me!!!!
The replacement part was no longer available so they made one for me. I was happy yo get such prompt service.
My worst service experience ever. 5 weeks to look at my customers car then service writer stuck it to me because I complained to the service manager. Called the owner and was met at service dept and was yelled at called names and asked to leave the dealership. Wont refer anyone here ever again.
I was glad that DeMaagd was able to get me in right away to fix my truck , had to order the part but the work was done expediently and for job well done.And for Arranging for the rental vehicle thank you.
Demaagd Gmc Nissan New And Used Car Sales is a US Car Dealer based in Battle Creek, Michigan. Demaagd Gmc Nissan New And Used Car Sales is located at 333 W Dickman Rd, Battle Creek, MI 49037, USA.
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